ELEVATE YOUR ROOMS
Hello and welcome to MAIC!
MAIC is a hotel solution that helps you manage your hotel more effieciently, and provides your guests with access to all your services and information, 24/7. MAIC stands for the following:
Manage
Easily manage your tasks, workflow, guest and staff
Assist
The sophisticated data enables you, your staff, and guests to make well-informed decisions.
Inform
Always keep your guests up-to-date with all the latest information and services.
Control
The given tools allow you to have a full overview of the entire operation, from any location.
My Solutions
MAIC Cube
Redefine communication with a unique fusion of nature and technology
MAIC Operations
Structures your workflow and guest communication in one place
MAIC Concierge
Virtual hotel receptionist at your service 24/7
MAIC Cube
This is a unique product that is a blend of nature and technology, created exclusively for the hotel industry. Its main task is to be an avenue of communication between the guest and the hotel. The timeless design and unique notion that nature adds makes each cube unique.
You may wonder why we don’t show you such a beautiful device, and the answer is quite simple. We want your guests to experience the WOW effect firsthand when they enter your hotel room, and not on this page, or any other medium.
MAIC Operations
The complete system unifies and structures the hotel’s communication
between the staff, the guest and the hotel itself, making it faster and more efficient. This helps to ease the load of the reception desk, which has been the main hub of guest and staff requests, and also provides them with insight into all activities.
It provides you with an insight into your employees’ performance, and measures it. It also gives you a detailed overview for each room, tells you how many repairs have been made, how often housekeeping brings an extra accessory, and much more! Manage your daily tasks with ease, and let the system do the rest. Doing the same list twice is a thing of the past! Bring your workflow up to a new level with MAIC Operations.
Mobile app for hotel staff
The mobile app is an extension of the operating system, whose task is to provide hotel staff with their tasks created by their managers, or requests sent by guests. Its simple design makes it easy to use, even for those who are not technologically inclined.
Nothing is left forgotten. Every task needs to be accepted, and also marked as completed, when finished. Tasks can be scheduled in advance, and MAIC Operations will send them to your team members at the desired time. Daily, weekly, monthly or annual checklists can be made, which can then be scheduled to repeat systematically. Each task is documented and archived for later review.
Concierge
The attractive user interface with its simple and intuitive design allows guests quick access to hotel services and amenities, 24/7. This allows hotels to have their services available whenever a guest feels the need for it.
MAIC is your in-house sales manager who makes selling your services easy. You can change your prices, add new products and services, or deactivate old ones in a matter of seconds, in all rooms. Each room has its own concierge who places orders on behalf of your guests, eliminating the need for guests to enter personal data.
MOBILE APP NOT REQUIRED!
ROOM SERVICE
Ordering made easier than ever before. Keep your offers up-to-date with one click, in all your rooms, and much more!
MASSAGE
Make your massages bookable 24/7 from every room. Save time, earn more!
STAY GREEN
Postpone room cleaning during your stayover. Save time, resources and help our planet!
HOUSEKEEPING
Give your guests even easier access to all your services. Order basic supplies now, with just 2 clicks.
REPAIRS
Offer your guests an easy and innovative way to report room malfunctions.
” The proper use of technology is not to conquer nature, but to elevate ourselves into becoming a part of it. ”
How does MAIC elevate your rooms?
By making them:
Eco-Friendly
Everything you would print on paper can be shown over the cube, including your menus, hotel information, local tourist information, plus much more! This effectively saves time, resources and money.
Responsive
Elevate your rooms to a new level! Make them more responsive to your guest's needs by making your information and services available to them 24/7.
More Efficient
Structure and analyze your whole operation, now easier than ever. This can be done for each room individually, or for the hotel as a whole. Make your business more efficient and perform better, with less effort!
About
We are a young IT company who is dedicated exclusively to helping hotels optimize and digitize their operations and guest communication, while improving guest service and satisfaction.
Our team consists of colleagues from all sectors who have gained hotel experience throughout Europe, and software developers who have already provided innovative solutions in other industrial sectors with SAP procedures and machine learning. As a result of this fusion of hotel expertise and the latest technological possibilities, a unique product has emerged, which cannot be compared to any other on the market today.
Our mission is to make the hotel industry more efficient and eco-friendly, while at the same time, raise global awareness of the importance of using our resources more responsibly. Every single paper that is not being printed saves resources and contributes to the health of our planet.
Get in touch
22, Rue de Carriers, L-1316 Luxembourg, Luxembourg
Phone: +352 661 694 731
Email: hello@maic.lu
Mon-Fri 09:00 – 16:00
Saturday 09:00 – 14:00
UID: LU35696676